Troubleshoot
How to Activate Solace Extra Pro
Last Updated: July 28, 2026Solace Extra Pro is the premium version of the Solace Extra plugin. It includes additional widgets and site builder features specifically designed for Solace Themes. In addition to enhanced widgets and builder features, the Pro version also allows you to use premium Solace templates. 1. Install the Plugin 2. Activate the Plugin Once installed, activate...
Installing Starter Template Plugin
Last Updated: July 28, 2026After activating the Solace Theme, you will see the following banner. Please click “Install Starter Templates Now” to install and activate the Solace Extra plugin. After you click it, the button should change to “Activating”. Shortly after, you will be redirected to the Solace Extra Dashboard page. Troubleshooting: If the “Activating” button takes too long,...
Starting Import Demo
Last Updated: July 28, 2026The Solace demo uses high-resolution design and content (including images), so we strongly recommend using a reliable and trusted hosting provider, such as Hostinger. We suggest starting the demo import process on a Fresh WordPress Install (a clean site with no existing content). We also recommend temporarily disabling cache plugins(ex. Litespeed Cache) to ensure the...
Failed to Install Theme/ Taking too Long
Last Updated: July 28, 2026Solace Theme can be installed directly from the WordPress Repository. Please click on Themes -> Add New Theme, then search for “Solace”, click Install, and then click Activate. If you experience a long “Installing” process, try checking your internet speed or the hosting specifications you are using. If necessary, consider using a VPN. We highly...